subscribe to our newsletter webmail login Search toll free: (800) 292-5457
HCTC - Bringing It Home to the Hill Country

Customer Support

Useful links

HCTC Yellow Pages
   QUICK ACCESS TO PDF FORMS
   PAY BILLS ONLINE WITH E-BILL
Secure IT Plus Alt

Fully protect your
computer from internet security threats.
learn more here

Telemarketer Call Screening

<< Back to Calling Features Instructions

This feature screens all calls with the exception of local calls and local wireless calls. Callers will hear this announcement: "The number you have reached does not accept calls from Telemarketers. If you are a Telemarketer, please add this number to your Do Not Call list and hang up now. If you are not a telemarketer, please press '1'. This service will effectively screen telemarketers, because they should not press 1. No activation is required by subscribers. This feature is not compatible with the Do Not Disturb w/Override Code feature.

How to Use:  

1.Lift the handset and listen for dial tone.
2. The first time you access the service, you will be prompted to choose the language you wish to hear the options in. After you make your selection, all menus and prompts will be presented in that language.

Main Menu

Press 1
to ADD a number to your BLOCKED list.
Press 2 to REMOVE a number from your BLOCKED list.
Press 3
to REMOVE ALL numbers from your BLOCKED list.
Press 4
to ADD a number to your KNOWN list. Press 5 to CHANGE the language of your menu options.
Press 6 to turn the entire service ON.
Press 7
to turn the entire service OFF.
Press 8 to BLOCK calls from private callers.
Press 9
to ALLOW calls from private callers.
Press *
to REPEAT menu options.

To add the last caller to your blocked list:

1.Hang up and dial *96.

 
Hill Country Telephone Cooperative. Remember, our services are brought to you by local people, striving to build for the community.